Commonwealth Home Support Programme (CHSP)

Our counselling service offers support for clients as they move through changes in life and circumstances. Some people move through with ease, while others face difficulties and turmoil.

Counselling can assist to process your emotions privately and deal with your life situation better. Support is provided as you deal with the issues that are affecting you. Our counsellors can help you develop strategies and skills to manage your responses to your current situation.

There is no fee for this service. This service is offered to persons:

• Aged 65 years and over (or 50 years and over for Aboriginal and Torres Strait Islander people);
• At risk of premature or inappropriate admission to long term residential care;
• A carer of someone in the above categories; or
• NDIS participants.

For more information, contact CCA on 9858 3222 or email administration@ccas.org.au. Alternatively, use the form below to contact us.

CCA’s Food Services provides support to all eligible persons. This includes any person who is:

• Aged 65 years and over (or 50 years and over for Aboriginal and Torres Strait Islander people) or;
• At risk of premature or inappropriate admission to long term residential care;
• A carer of someone in the above categories; or
• NDIS participants.

To learn more about this service, please click on the link below. Alternatively, contact us on 9858 3222 or email administration@ccas.org.au.

We offer linen service for eligible clients. No need for you to purchase, wash or change your linen – it will all be done for you!

Linen supplied:

• 2 bed sheets
• 2 pillowcases
• 2 bath towels

Your bed will be made up for you. The used linen and towels will be taken away and laundered.

*Conditions and eligibility criteria apply.

For more information, contact CCA on 9858 3222 or email administration@ccas.org.au. Alternatively, use the form below to contact us.

A door to door car service taking eligible clients to their medical and rehabilitation appointments. Other types of transport (e.g. to visit someone in a nursing home) may be possible subject to the availability of drivers.

All fees are one way and not inclusive of tolls and parking fees. The kilometres (rounded to the nearest KM) below are calculated from the pick up address to the destination address (based on Google Maps).

Bookings are required to be made at least 3 working days prior to the appointment*. Please pay the driver at arrival of the destination, even if return transport is booked, and allow enough time for the appointment as drivers may not be able to wait if you go over the designated time**.

For more information, contact CCA on 9858 3222 or email administration@ccas.org.au. Alternatively, use the form below to contact us.

* While all attempts are made to service each booking, no guarantee can be given until we have confirmed with you that we have a driver for you. If we are unable to accommodate your booking you will be informed in advance so that you can make alternate arrangements.

** A late fee of $10 will be added to the transport fee for anyone who is late for their transport booking and/or goes over their waiting time with a grace period of 15 minutes. We advise that you consider allowing extra waiting time for appointments.

CCA offers a range of shopping services to eligible clients.

Bus Shopping

• Door to door transport.
• Volunteer assistance is available.

One-on-one shopping with a volunteer

• Eligible clients are assessed and matched with a suitable volunteer.
• Door to door transport.
• Service offered subject to volunteer availability.

Internet Shopping

• Clients call CCA to give their grocery orders.
• CCA places the order online with Coles or Woolworths. Coles or Woolworths charges a delivery fee for each order.
• Coles or Woolworths delivers the order to the client’s door.

For more information, contact CCA on 9858 3222 or email administration@ccas.org.au. Alternatively, use the form below to contact us.

CCA has a range of social activities and social support programs for eligible clients including:

• Telephone Linkage – every weekday or weekly phone calls to check all is well.
• Monday Lunch Outing – fortnightly.
• Tuesday Outing – monthly.
• Chinese Lunch Group – weekly Wednesday.
• Chinese Bus Outing – monthly.
• Cuppa Club – weekly Thursday, small group outings to cafes for morning tea.
• Friday Lunch Group – fortnightly.
• Individual Social Support – door to door service providing individual assistance and company for client’s activities.

For more information, contact CCA on 9858 3222 or email administration@ccas.org.au. Alternatively, use the form below to contact us.